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Grand2 device not update

Complain ID : CCN09469   43  

Consumer Forum Complaint Complaint Date: April 25, 2015
Modified date: April 25, 2015
I have a Samsung grand2. When I connect with a wi-fi connection there is showing installation but when that completely installed & the device is restart with installing new updates that has not done up to 27%. Kindly solve this as soon.
Thank you.
Dev

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