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Complaints against flipkart.com website for defective handset

Complain ID : CCN019845   30   Complaint's Reply

Consumer Forum Complaint Complaint Date: June 7, 2016
Modified date: June 7, 2016
i have recd a defective handset from flipkart and when i tried getting in touch with them i was told that i need to get in touch with intex service centre. it took me 5 - 6 days time to get the address of intex s.c. in kolkata as half of the listed centre in net is either closed down or is yet to open. 2 service centre i visited denied giving me a replacement or a refund of my product. the set was defective from day one and i want a total replacement of this.pls help and oblige. intex is fooling people with defective handset and no proper service centres.

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    सूखा सिंह

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    I purchase Motorola c plus mobile phone on line shopping from filipcart phone received as on 25 September 2017 Icomplain to customer care executive against detective handset But my defective handset not return until I regularly contact us for the replacement warranty period is not return until

    Sukha Singh

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.