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Amazon Provide me Invalid Invoice and now I am not Getting Warranty Service

Complain ID : CCN017349   35  

Consumer Forum Complaint Complaint Date: April 16, 2016
  • State :  West Bengal
  • City :  Halisahar
  • Address: Vill-Balivara (Pub Para), P.O.-Nabanagar, Dist-24Parganas(North),Pin-743136
Hi,
I have purchased a DELL TFT E1914H 18.5 IN HD MONITOR from Amazon on 9th July 2015. Now I found a defect (A black spot )on my Monitor. As this product is under warranty period, So, I contact with Dell Service Center. But Dell refuses to provide the Warranty service because Amazon provide Invalid Invoice.As per Dell, Invoice should have contain Serial Number/Product key. I have contact with Amazon several times With phone and email last one months but still not getting the valid Invoice so that I can get the warranty service from Dell.

Can you please help on this so that I can get the warranty service from Dell.

Thanks
Prasun Paul
Mob No.-9231666631

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