Complaint regrading Fraud with customer, purchased a jio dongal and in website

Complain ID : CCN023146   29   Complaint's Reply

Consumer Forum Complaint Complaint Date: October 9, 2016
Modified date: October 12, 2016
  • State :  Gujarat
  • City :  Ahmedabad
  • Address: C-4 Pushp Vihar; Near Adani Circle;ahmedabad
I have purchased a jio dongal and in website they have written that we can do free voice,video calls and sms free on our 2g-3g mobile using jio-4g-voice but since 1 month this app is not working in my phone and I have complain about it to the customer care but their response is like, this service only for 4g mobile phone but in website https://www.jio.com written something different please help me.

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    Stella New

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    IS THERE ANYONE AT MTN WHO IS COMPETENT AND ABLE TO ASSIST ME - I NEED THE MONEY TO PAY MY STAFF SALARIES!!!

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    Stella New

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.