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Shopping complaint against ebay money returns

Complain ID : CCN023020   36   Complaint's Reply

Consumer Court Complaint Date: October 4, 2016
Modified date: October 5, 2016
I order nokia E63 blue
detail of paisa pay id 43759386374
and I got this order on 30 sept. 2016 but the phone is not working it is dead.
I called to customer care they are saying to return money. but I am not get any money and call from ebay side and no response on phone call. please help me .

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    Dear Customer ,

    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.helpdesk@gmail.com

    Thanks & Regards,
    Team Ebay

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.