Refund of recharge as a part of full and final settlement post service closure.
Complain ID : CCN026317 41 Complaint's Reply
Consumer Court
Complaint Date: February 28, 2017
- State : Maharashtra
- City : Pune
- Address: B-801,Dreams Nandini, Shewalewadi, Near Manjri Stud Farms, Pune,Pin-412307
Respected Sir,
My name is Amol Lonare,resident of Pune-412307. About 6 months back, I had to close my videocon D2H connection as they were unable to deliver STB replacement for almost 3 months.During all these 3 months they kept on making false commitments but no help. Therefore, I had to take this decision. I was a loyal customer of videocon D2H for 5 years prior to that. Now, after disconnection of service , I was expecting to get refund of Rs.3700/- but it's been almost 6 months , I have been waiting. Initially their local representatives, customer care made false commitments but did nothing. Now they are not even responding to me. I suspect they have plan to provide me any refund.
I would request you to please take the necessary action and help me getting the refund amount. I have a already submitted multiple complaints around this to Videocon D2H.
Below are my Details:
Name- Amol Lonare
Customer ID-40708160
Service Provider- Videocon D2H
Mobile No. 7798980485
Email-amollonare83@gmail.com
In case if you need more details around this, please let me know. Thank you.
Yours Sincerely,
Amol Lonare
My name is Amol Lonare,resident of Pune-412307. About 6 months back, I had to close my videocon D2H connection as they were unable to deliver STB replacement for almost 3 months.During all these 3 months they kept on making false commitments but no help. Therefore, I had to take this decision. I was a loyal customer of videocon D2H for 5 years prior to that. Now, after disconnection of service , I was expecting to get refund of Rs.3700/- but it's been almost 6 months , I have been waiting. Initially their local representatives, customer care made false commitments but did nothing. Now they are not even responding to me. I suspect they have plan to provide me any refund.
I would request you to please take the necessary action and help me getting the refund amount. I have a already submitted multiple complaints around this to Videocon D2H.
Below are my Details:
Name- Amol Lonare
Customer ID-40708160
Service Provider- Videocon D2H
Mobile No. 7798980485
Email-amollonare83@gmail.com
In case if you need more details around this, please let me know. Thank you.
Yours Sincerely,
Amol Lonare
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Complaints
Refund of recharge as a part of full and final settlement post service closure. by Videocon_d2h:
(5 of 5)
Dear Customer,
We regret the inconvenience due to delay of refund cheque we have already proceed your request for refund and same has been forwarded this case to concern team for refund confirmation once we receive the reply from their end we shall update you shortly.
Warm Regards,
Videocon d2h Team
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