Refund not received despite multiple follow-ups

Complain ID : CCN046617   57  

Consumer Court Complaint Date: July 18, 2020
  • State :  Karnataka
  • City :  Bangalore
  • Address: Bren Trillium Apartment, Hosa Road, Nagnathpura
Regarding an order FL0145544928 placed with Ajio, I am expecting refund of INR 1718 since the month of March 2020. Every time Ajio is making excuses under Covid-19 pandemic tantrums.


Nearly 7-8 times complaints are raised and escalated to their higher management but none responded on the same. Here are some return ids and complaint numbers for the reference:
Return RT17146178, Return ID RT17251079, Return ID RT17963782, Return ID RT18561818, complaint number COM00009746960, Complaint number COM00010772898, complaint number COM00010504348, complaint number COM00010769665, COMP00011225775, COMP00011275070
Complaint Against / To: AJIO

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.