Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

POOR QUALITY PRODUCT AND SERVICE

Complain ID : CCN021297   39  

Consumer Court Complaint Date: July 24, 2016
  • State :  West Bengal
  • City :  Ghorsala
  • Address: Near Jangipur Road Railway Station, Raghunathganj
I have filed a complaint in jago grahak jago against Asus company on 21/06/2016 for his poor quality product and service. My phone could have been repaired during the warranty period but their poor quality service led to show the same problem a few days after I received my phone from them.When I approached them the next time (unfortunately warranty period over) they demanded 8237 Rs to repair it. After I filed the complaint the company replied that they can give only 7% discount. I requested them to either replace it or extend the warranty period but they showed no response . Please help. My phone is of no use now and I am in a complete loss of 16100 Rs. The phone is presently with the company.

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.