MTS service disappointed, Wrong Information provided to sell product to me

Complain ID : CCN021726   28  

Consumer Court Complaint Date: August 10, 2016
Modified date: August 10, 2016
  • State :  Gujarat
  • City :  Surat
  • Address: Be, 302, MODEL TOWN REGENSY
I am fundamentally disappointed by the experience with MTS service,On the first place One of the retailer sell me the product by saying that your residense area cover 3G network,but it does not.I have not even use single mb ,I am continuously calling customer care,mailing simultaneously.
But there response is pathetic.

How could a normal individual know that whether his residense area cover MTS network or not.
I have to trust retailer,and there I did mistake.
My MTS dongal no=9137239170

Regards;
Mahesh Kumar
9714618721

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