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Complain against Airlink communication broadband connectivity

Complain ID : CCN020836   71   Complaint's Reply

Consumer Court Complaint Date: July 2, 2016
Modified date: July 3, 2016
  • State :  Gujarat
  • City :  Surat
  • Address: C-402 Krish Height Behind Rajhans Cinema Hajira Road Pal Surat 395009
Broad band connection not working properly. From the date of taking connection.inspite of several complain my problem is not solved.my customer ID is Rakesh_shah1964

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Complaints

    Jwalant Vashi

    Complain against Air Link ISP by Jwalant Vashi:

    (5 of 5)

    Nobody reply from Airlink company to his 5 years old customer. UNKO SHARAM JAISI CHIZ AATI HAI YA NAHI ?
    My network is not working in below dates.

    6th Jan - 8th Feb 20 = 32 Days.
    14th Feb - 16th Feb 20 = 3 Days.
    11th Apr - 24th Apr 20 = 13 Days.
    4th May - 6th May 20 = 3 Days.
    16th May - today = 10 Days and still counting.

    This is not first time that you're service is very poor. If you check my internet connection was closed many times.

    What type of company are you running. Why this problem occur again and again. ?

    What is my fault ? Is unlimited internet plan is my problem ?

    DEAR COMPANY, I AM ONE OF OLDEST CUSTOMER SINCE 2015. But surely will not continue.

    Currently in this lock down time Internet connection required for "Work from home" and "Child education" via internet online. And you are not able to give your service in most needed time.

    I am very disappointed and decided to not renew this connection and also stopped others to use your connection.

    I except that by today my connection will resume.

    Your services are very poor and very disappointing.

    R.S.Jaychandran

    AIRLINK NET NOT WORKING FOR ONE MONTH by R.S.Jaychandran:

    (5 of 5)

    FROM ONE MONTH, AIRLINK NET IS NOT WORKING.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.