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defective mobile device

Complain ID : CCN022877   58   Complaint's Reply

Consumer Court Complaint Date: September 27, 2016
Modified date: November 18, 2023
defective piece received please do needful, vendor is not supportive even though it just 1-week old purchase transaction from e-commerce platform.

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    Deepti pandey

    I bought redmi 3s on 12 oct 2016 and got defec4 by Deepti pandey:

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    Hi,

    I bought a redmi 3s mobile of 6999 rs.from flipkart site..the phone delivers today and it is defective front camera is blurred no image is showing on front.. I tell flipkart they rejected to replace my item and saying some techincal team will get back to you..when i am telling that phone is defective for what they are waiting.. i have take screenshot of selfiee camera also..please what to do next..

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.