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Complain for non replacement of mobile le eco 2 from website lee mall

Complain ID : CCN021956   43  

Consumer Court Complaint Date: August 19, 2016
Modified date: August 20, 2016
  • State :  Delhi
  • City :  New Delhi
  • Address: V.p.o Holambi Kalan Delhi-82 Near Water Tank
i have purchase a mobile le eco 2 from website lee mall but after start the mobile i have found a manufacturing defect in the screen and i have mail a complaint in 28 July regarding this matter company said we will replaced your mobile in 7-21 days but still now i cant replace my mobile please do something in these 7-21 days company harassed me lot and always said wait for 5-10 days we have forwarded your request to upper management
my purchase order no. is 4071938426827 .

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.