Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Unprofessional Behaviour by protection insurance from oneassist bought a xiaomi mi4i phone

Complain ID : CCN021469   21  

Consumer Complaint Complaint Date: July 31, 2016
Modified date: August 11, 2016
I bought a xiaomi mi4i phone and along with that bought protection insurance from oneassist.My phone got broke and i raised for insurance.Same form they made me to fill several times and again again rejected my claim saying its not having detailed information.I was really feed up of them and started calling them.After several calls they told I need to fill a different thing in how my phone broke and also the date should be changed.they tld to fill the current date which was not the date my phone broke.
After all this they collected my phone but after that i got a response that claim is rejected.Now its going to be 1and half month they neither have returned my phone.They keep on saying it wiill take some more days.

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.