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Unnecessary harassment - Vishal mega Mart burari

Complain ID : CCN040118   39  

Consumer Complaint Complaint Date: August 4, 2019
Modified date: August 16, 2019
My daughter brought a wallet from vishal mega mart, Sant nagar burari in the 2018. She made payment at the payment counter. The staff did not put out the censor which attaches with all the items from the wallet. She again on 03.08.2019 visited the same Mart carrying the same wallet. When she was going out from Mart, the metal detector catched the censor that was not put out from the wallet. They staff stopped her and manager pointed her she is stealing the wallet. She informed that she brought the wallet. Staff kept her for one hour like a thief and after argument they confirmed about the selling of wallet from computer and found my daughter was right. Neither the staff nor manager was sorry for their fault. Being a consumer I request you to take necessary action against them.
Complaint Against / To: Vishal mega Mart burari

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