Unnecessary fees charged

Complain ID : CCN045204   37  

Consumer Complaint Complaint Date: May 18, 2020
HELLO sir
First of all i like to introduce myself I am Divyajain ,a CA student
I am going to give my inter level exam in nov2020 so for one subject only i used to study from pvt coaching named "An institute of grooming education pvt Ltd" or IGP, a famous institute situated in laxmi nagar,Delhi In begining fee decided@15000rs for face 2face batch but as my father do not have sufficient budget at time of admission he pays 8000rs at belief that he will pay balance fee in may2020 although at time of admission and present as well "IGP" online lecture fee with books @12750rs is available...
DUE to lockdown my father don't have sufficient budget to pay balance fee still he borrow money and pay 5000 rs to"IGP" BUT still they don't provide me book or lectures . They say "pay full payment of15000 then we will provide you ONLINE LECTURE WITHOUT BOOK since we don't print books at our homes and also did not refunding 13000rs that i already paid
Complaint Against / To: An institute of grooming education pvt LTD

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