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This complaint is regarding FlipKart not taking Return

Complain ID : CCN021019   29  

Consumer Complaint Complaint Date: July 9, 2016
Modified date: July 9, 2016
  • State :  Rajasthan
  • City :  Jaipur
  • Address: 65 Shalimar Bagh, Near Hirapura, Ajmer Road
This is regarding FlipKart Online Order # OD406289849671838000

When I purchased this product online, I was told that there is return policy within 10 days. I applied for return within two days of receiving this item. I got reply from FlipKart that "Seller has refused to take the return".

I never went to Seller and I did my purchase from FlipKart. Now how come FlipKart is putting onus on Seller? On top it, FlipKart has removed this order from their website. I am not seeing this order in my "Recent Purchases".

When I call their Customer Care, call automatically gets disconnected saying there are no orders from my cell number.

I had made the payment from ICICI net banking to FlipKart


Please help in getting my money back

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