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reltaed transection and customer support

Complain ID : CCN043781   36  

Consumer Complaint Complaint Date: February 11, 2020
My account no is 8171700767. I recharged in my mobile no 9720026100 transaction id is ( Paid from Card(#OrderId:59e1c24aa4892)Transaction Id: 59e1c24aa4892) in my account 153rs are detected but in MobiKwik id there is no transaction history on this transaction. there is no option to report in this transaction. how I refund my rupee.i am not connecting with your customer care Number (01161266390) and mobile no 9466446644(it is the switch off). how my complaint is registered  
I submitted a screenshot of both. not show invoice of this transaction.
Complaint Against / To: mobikwik

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