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Not allowed Reedemable Points in my account

Complain ID : CCN042786   22  

Consumer Complaint Complaint Date: November 16, 2019
  • State :  Punjab
  • City :  Patiala
  • Address: 378,Urban Estate,Phase:2 , Patiala, Nr Sri Radhey Sham Mandir ,Patiala
I purchased one Face cream Revitalift on 29th October,2019 from ur Stoppers Stop Ltd show room located at Shipra Mall,Shipra Suncity,Indirapuram,Ghaziabad vide cash memo No.7495 dated 29.10.2019 ! Sorry to state that despite my request nd points in my ac last 5195 ,were not redeemed against that purchase ! After generating cash memo ,i found thatRs 665.22 as of 31.07.18 shown in my ac against credit of so much points ! Pl refund the excess amt paid afterredumption of Rs 665.22 already shown as credit in my ac ! Thanx ! Hoping for quick nd favourable action ! Regds: Suresh Garg
Complaint Against / To: Company

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.