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incomplete information

Complain ID : CCN058772   40  

Consumer Complaint Complaint Date: July 23, 2022
i want to complain against the byjus counselor . he has given incomplete information regarding loan section . From the date of 1st emi loan department continuously sending sms and per 100 call . when i want to call the loan department call did not connect . They have not been informed regarding my cancellation of the product . Now loan department is debiting my account continuously as cheque bounce charges. no pickup done from their end of the product . i have pay the courier charges of rs 750 . And bounce charges rs 295 twice then rs 715 . Till now loan department is calling me regarding loan payment . Really upset from the process and half information he has not informed about loan section properly . he was such as fraud person . Now i am dealing with all this things. And don't know till when i have to suffer . please take action against all this . if parents will suffer child will get better flat form really . Loan department is calling for emi they i will pay emi now if i have already cancel the product within 15 days . why please take action against the counselor .
Complaint Against / To: conselor

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.