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Fake information about the product, I've purchased 2 units of 3 Ltrs of usha brand geysers

Complain ID : CCN038776   27  

Consumer Complaint Complaint Date: May 17, 2019
Modified date: June 3, 2019
  • State :  Uttar Pradesh
  • City :  Ghaziabad
  • Address: Flat No.1202,tower P-1,Ashiana Palm Court,rajnagar Extention,ghaziabad
I've purchased 2 units of 3 Ltrs of usha brand geysers from Mr. Sunil tibrewal and Mrs. Ritu Tibrewal,R/O flat no.1224,Tower P-4,ashiana palm court,rajnagar extention ghaziabadon 17/12/2018.....as I'm also living in the same society,so I'm aware of the water quality and asked Mrs. Ritu tibrewal to suggest me the appropriate geyser.....She recommended me the above mentioned brand saying that these geysers contains glass tank to avoid water hardness deposition,so they will last long and also they have offered me 10 years warranty....but few days back i.e.on 18th april 2019 I encountered the problem in one of my geyser and I informed Mrs tibrewal to get it checked but despite of several reminders she kept escaping to provide services....finaly after so many follow ups they sent one local electrician and told me that as these geysers does not contain glass tank so beacause of water hardness deposition its element gets short and if u want u have to buy another geyser which contain glass tank in it....
I remind Mr. Sunil that you have told me that these geysers contain glass tank.....He simply refused for it....I've shown him the whatsapp massages which Mrs tibrewal has forwarded me at the time of sale but he ignored....

On 9th may 2019 my another geyser also starter leacking..

I'm really feeling that I've been breached by this couple

I request You to look into this matter ASAP

Regards
Meenu Jain
8368004112
9582742929
Complaint Against / To: shyam electrical appliances

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