Daikin Airconditioning Pvt Ltd complaint regrading Inferior product quality and servicing
Complain ID : CCN029500 67
Consumer Complaint
Complaint Date: November 14, 2017
Modified date: November 23, 2017
- State : Jharkhand
- City : Jamshedpur
- Address: TS FLAT 45, Road No 8
My 1.5 yrs old Daikin Inverter AC started malfunctioning which I purchased at a premium rate. I registered complaint with Daikin where my complaint number was 11041003 in around July'17. Daikin service center person came few times and then they called their Inverter AC expert from Kolkota. He experimented with my AC in which some eletronic component blew up in outdoor PCB. Finally they requested to take the AC to their service center to which I agreed. Now they have delivered my AC after 3 months in winter with damaged and scratched indoor unit and a bill of Rs 14000 approx. They took my complete AC and have damaged indoor unit. But it is working now so they are claiming Rs, 14000. 2 costly parts Outdoor PCB+ outdoor motor fan was faulty according to service center. Service center is giving reason that Inverter AC is new technology and these components are very delicate.Why Daikin have launched such a machine? Why I will pay 14000 within 2 yrs when I have already paid a premium for Inverter AC? Who will give me back my AC in same condition in which I gave to service center?
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