Complaint Bharat LifeCare PLATINUM PLAN purchased by me on 4th april

Complain ID : CCN028806   44  

Consumer Complaint Complaint Date: September 28, 2017
Modified date: September 29, 2017
This is wrt to Bharat LifeCare PLATINUM PLAN purchased by me on 4th april

I had booked two platinum plans for a total amount of 25000


1. the product didn't reach to me within seven working as promised by bharat lifecare

2. the product quality seems to be very low as

a. the cards are not printed with correct names . all the cards are printed with incorrect names

b. six cards were promised but only 5 cards sent

c. some of the name names on the card are written manually

3. A introduction letter along with Account number or login ID is not sent along with the kit.

4. No Policy terms and conditions as explained on phone are sent along with the kit.

even after repeat reminders and request to even the cancel the policy i have not received an postive reply or refund of my amount
Complaint Against / To: Bharat healthcare

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