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Complaint about Money and product seize by snapdeal.com

Complain ID : CCN023004   31  

Consumer Complaint Complaint Date: October 4, 2016
Modified date: October 5, 2016
I have brought a cordless landline phone with snapdeal with order no 14901239701 on 30th August 2016. Due to functionalities issues I have returned the product and they done quality check on this product and quality check failed .and they deny to dispatch the return/replacement and nd also denied to dispatch original purchased product. I called them and asked the reason for failure of quality check.they didn't provide me exact reasons,only replied that it is internal.they said we have blocked your account and will not process your request. It is fraud.

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