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Bad quality furniture and false commitment

Complain ID : CCN055479   46  

Consumer Complaint Complaint Date: October 24, 2021
We had ordered a sofa set along with shoe rack. Design and fabric details was discussed and Mr Babar R promised to make as required and deliver in 4 days. He took 75% advance payment. After 5 days also the delivery didn’t happened. I had to personally chase him but he always kept on giving excuse. Finally he gave sofa made up of fabric which we need asked for. He said that all other fabric got over. The material as promised and used by him was not there. Poor quality, rudeness in his behaviour and as he got money so didn’t care about the product. Both the brother at the shop talks very sweet and commit to do everything as customer wants till the time they get advance money. After that they are king and you are salves
Complaint Against / To: Sona Furniture, Nandalapura Chowraha, Indore

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