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please advice how should i go about to file a complaint , purchased sofa from dezigner furniture &am

Complain ID : CCN030585   34  

Consumer Affairs Complaint Complaint Date: February 10, 2018
Modified date: March 5, 2018
  • State :  Maharashtra
  • City :  Mumbai
  • Address: D-104 Panchamrut, N.l. Complex, Dahisar East Mumbai 400068
have purchased sofa from dezigner furniture & interiors & going by the jago grahak jago webpage links
& the delay i am going through that same company
it seems that we are also duped of our hard earned money we have made to purchase the sofa set
have paid half the amount that is 15000/- to the said company

please advice how should i go about to file a complaint

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.