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HTC Mobile company complaint touch screen problems

Complain ID : CCN021145   31  

Consumer Affairs Complaint Complaint Date: July 16, 2016
Modified date: July 18, 2016
  • State :  Delhi
  • City :  New Delhi
  • Address: 7/26 Ansari Road,Daryaganj,New Delhi
Sir,
I have bought your HTC mobile 16 April 2015. for 31500/- INR. the said mobile was having touch screen problems the handset was send to service centre 25/2/16 for repair after we got the handset there was again and again issue of heat and hang up the same mobile was sent to service centre again and again they use to format the handset and give us back at the same time on 22 may i was on business tour out of Delhi and handset was having same problem i come back on 2 June to Delhi and submit the handset at the service centre this time even format the mobile did not work they submit the handset for repair before we are bean told that warranty extended for extra three months on the repair handset now they say the warranty is already expired as per HTC.
KINDLY guide us what to do next as per service centre they are not ready to listen anything
contact no of service centre 01143071735
My contact no. 9212137473 / 9911235555 and Landline no. 011-65359200 47061306
E-mail ID - niveditaoverseas@gmail.com

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