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COMPLAINT DEALZKART DUPLICATE/FRAUD ITEMS SEND AGAINST AS ORDERED.

Complain ID : CCN028329   67   Complaint's Reply

Consumer Affairs Complaint Complaint Date: August 21, 2017
Modified date: August 24, 2017
  • State :  Maharashtra
  • City :  Pune
  • Address: SMC, Air Force Station Lohegaon Pune. 411032
With reference to the two orders number 320306896122594 and 320306849139876
I placed both the orders on 14 of Aug for 02 Samsung power banks and 02 Sony headphones on Dealzkart website by logging into the account I just made with them. I recieved both the orders on 21 Aug 17. The products are NOT original and all of them are substandard and broken. There is no battery in powerbanks, half portion of the headphones are missing..
I wish to return the orders.
I have the screen shots of the orders placed and the confirmation from thier website, also I have the phone call recording which I got from their executive confirming the orders for SAMSUNG POWER BANKS AND SONY HEADPHONES.
I have also the video recording of the package when I opened it.
Further there is no customer care number for redressal of the greviences.., I want the refund of money at the earliest
For any further clarification,,my no is 9405356916
Complaint Against / To: DEALZKART

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    Adinarayana Goli

    COMPLAINT DEALZKART DUPLICATE/FRAUD ITEMS SEND AGAINST AS ORDERED. by Adinarayana Goli:

    (5 of 5)

    With reference to the order number STB1843339632
    I placed the order on 11 of Aug 2017 for Samsung power bank on Dealzkart website by logging into the account I just made with them. I received the order on 21 Aug 17. The product is NOT original and all of them are substandard. There is no battery in power bank.
    I wish to return the order.
    also I have the phone call recording which I got from their executive confirming the orders for SAMSUNG POWER BANKS .
    Further there is no customer care number for redressal of the greviences., I want the refund of money at the earliest
    For any further clarification,,my no is 7702600773

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.