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Complain for Mobile E-8 HTC Default Service Centre

Complain ID : CCN021408   22  

Consumer Affairs Complaint Complaint Date: July 28, 2016
Modified date: July 28, 2016
  • State :  Delhi
  • City :  New Delhi
  • Address: 7/26,Ansari Road,Darya Ganj,New Delhi
Sir, I have bought your HTC mobile 16 April 2015. for 31500 INR the said mobile was having touch screen problems
the handset was send to service centre 25/2/16 for repair
after we got the handset there was again and again issue of heat and hangup
the same mobile was sent to service centre again and again
they use to format the handset and give us back at the same time
on 22 may I was on business tour out of Delhi and handset was having same problem i come back on 2 June to Delhi and submit the handset at the service centre this time even format the mobile did not work they submit the handset for repair
before we are bean told that warranty extended for extra three months on the repair handset now they say the warranty is already expired as per HTC KINDLY guide us what to do next as per service centre they are not ready to listen anything contact no of service centre 01143071735
My contact no. 9212137473 / 9911235555 and Land line no. 011-65359200 47061306
E-mail ID - niveditaoverseas@gmail.com

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