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Sold me a already used laptop, bought my laptop from 'virendra jain laptop &mobile gallery

Complain ID : CCN025739   30  

Computer Complaint Complaint Date: January 26, 2017
Modified date: January 26, 2017
I bought my laptop from 'virendra jain laptop &mobile gallery, rajeev plaza GF shop no.11 jayendraganj lashkar gwalior" .After buying this laptop [hp ay089tu]..when i came at home i saw some scrathes on the front side ...i ingored it.because when i buying this the representative told me that while making ready for use it would get rush thats why..but when, on the daytime in the sunlight i saw it has a too much scrathes and rough surface ..anyone who saw this tell me that this laptop is already used ..not only that it has scraches on its edges.i checked the warranty status...and that is also 6 months earlier. i attached some photos also,it also not processing as it should as it has pentium 3710. i paid for a brand new laptop so i want a brand new laptop..not a used one . thankyou
Complaint Against / To: virendra jain laptop &mobile gallery, rajeev plaza GF shop no.11 jayendraganj lashkar gwalior"

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