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Videocon D2h - incovenience due to bad service and there is no service even paying for it.

Complain ID : CCN031393   30   Complaint's Reply

Complaint Complaint Date: April 12, 2018
Modified date: April 13, 2018
  • State :  Maharashtra
  • City :  Bhusawal
  • Address: Shri Ram Housing Society Near Nahata College, Jamner Road, Bhusawal
i have recharged my videocon id 41832849 on 6-4-2018 and the money is credited in my balance but there is some another error occurs and when we tried to contact the customer care helpline they didnt respond and once they call back and told that the STB is out of warranty and they will send an engineer to our home in 24 hours. but no 54 hours completed but there is no engineer came at our home and we cant able to use services after paying for it.so i want my whole recharge amount back.
Complaint Against / To: videocon d2h

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    Videocon d2h

    incovenience due to bad service and there is no service even paying for it. by Videocon d2h:

    (5 of 5)

    Dear Customer,

    Please email us at customercare@d2h.com. We will make every effort to revert with resolution as soon as possible.

    Warm Regards,
    Videocon d2h Team

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.