Substandard quality of mattresses

Complain ID : CCN017975   36  

Complaint Complaint Date: May 3, 2016
  • State :  Delhi
  • City :  New Delhi
  • Address: I -29A , Lajpat Nagar -2New Delhi 24
I have purchased sleepwell mattresses on 19.10.2015 from Fine Fabrics lajpat nagar 2.The total price of the two mattresses was Rs38000.
I have made several complaints to the company regarding sagging after sitting for ten minutes.
The representatives of the company who visited the sites also observed the sagging and mentioned in their reports which were got signed by me.
The company still not agery to replace the same.
I hope my complaint will be properly addressed and action taken by the company soon.
Kishore Hingorani
Senior citizen
M 9868105077

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.