SHOP CJ Customer Care Complaint Number

Complain ID : CCN014067   121   Complaint's Reply

Complaint Complaint Date: November 2, 2015

SHOP CJ Network Private Limited


 


6th Floor Star CJ Plaza Doctor DB Marg Near Apsara Cinema Grant Road


Mumbai


Mumbai City District


Maharashtra


India - 400007


 


Customer Care Phone Numbers and Contacts


 


Phone:


+91 12 4430 6000


+91 22 4128 6000

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    Sushil Sharma

    Same problem in 3 times by Sushil Sharma:

    (5 of 5)

    Shop c.j sent a expire product to me. I HV make complaint. 3 times products is chng. BT the problem is same. Expire product

    Anusha kamble

    Star cj poor quality issue by Anusha kamble:

    (5 of 5)

    Star cj is selling poor quality products & not responding well,if asked to return product

    Swaroopa

    Bitique Products not received as per advertisement on TV - 2 products are missing by Swaroopa:

    (5 of 5)

    This is with regards to Order No :20170610032664 , date 10th June 2017.

    As per the advertisement on SHOPCJ TV I had ordered the BIOTIQUE Beauty Kit which consists of the below listed items including the Free Gifts:

    1.Biotique Party Glow Facial Kit
    2.Biotique Pearl White Facial Kit
    3.Biotique Gold Radiance Facial Kit
    4.Biotique Diamond Facial Kit
    5.Biotique Botanicals Bio Kajal
    6.Biotique Botanicals Bio Saffron Dew youthful Nourishing Day Cream
    7.Bio Morning Nectar Flawless Skin Soap
    8.Bio Almond Oil Nourishing Body Soap
    9.Bio Morning Nectar Lotion/Moisturizer
    10.Bio Walnut Scrub


    However I have not received the below items:

    1.Bio Morning Nectar Lotion/Moisturizer
    2.Bio Walnut Scrub

    Hence, I would like to have the kit as shown in the TV advertisement.

    Or SHOPCJ is clearly cheating people and showing the wrong AD on TV even though they do not have they stock.
    Or the order was not taken correctly.

    deepak

    shrinked after washing by deepak:

    (5 of 5)

    I ordered a pack of 5 kurtis then i washed them as we wear all the clothes after washing them and after washing them they shrinked .i would like to request the people of shocj to kindly return my money or find a suitable solution to resolve my problem....

    Venkatesh Kodiya

    Refund of order by Venkatesh Kodiya:

    (5 of 5)

    Dear Sir/ Madam,

    Query reference no:- 5977259

    I had tried to purchase Patiala pant (set of 6) on 21.06.2017. At the time of purchase after paying money through Net banking, the order has been not placed, but my money was debited from my account.
    I had contact 2 times your service co-ordinator through 18605007008. But there is no response after the call.
    I need my money back.

    Contact No: 9637099746

    Nikita parekh

    Complaints by Nikita parekh:

    (5 of 5)

    I am order Electrolux 20LGrill
    Date 25 June 2017
    Order no 20170625042354,i am many tyms complain shop cj for return ur product n refund my money but company take not action against my complain. I am very upset shop cj service they are not reply me n my complain not solved. So pls return ur product b refund my money
    Nikita parekh
    Contact no 7778808306

    nidhi

    parcel items found missing by nidhi:

    (5 of 5)

    DEAR SIR\MADAM
    I OREDERED PARCEL OF BED SHEETS .TODAY YOUR COURIER MAN DELIEVERED THE PARCEL.WHEN I OPENED THIS THEN PRODUCT ITEMS WERE MISSING.THIS IS A CHEATING.WE PAID FULL AMOUNT BUT YOUR COMPANY CHEATED WITH US.I REALLY DIS-APPOINTED.I WANT MY MONEY BACK IN CASH BEACAUSE I PAID COD.PLEASE GIVE BACK YOUR PARCEL.OTHERWISE I WILL COMPOLAINT IN NEWS CHANNEL.
    NIDHI
    ORDER NO: 20170717052600

    Pooja pandita

    Worst service & Want Refund by Pooja pandita:

    (5 of 5)

    Hie, I have purchased a Top's from shop cj of Size large. But when I got it, it was all 4 tops are in different sizes & all these are also in different fabrics. Worst tops which I will never ever wear in my life. Anyways I decided to return get refund. They agreed also and said we will refund. But from last 25 days they are saying we will give you call 48 hour's but they were no where. Now today after complaining many times today I got a call that they r saying there is some technical issues we can't refund. Have so points against them . What the hell is this. Why would they have opened such sites when they do not fulfill their commitments. I want my Money back only.

    Shikha

    Not refunding the money by Shikha:

    (5 of 5)

    Pleas collect the product and refund my money

    Anand Singh

    Maharaja jucer mixture grinder by Anand Singh:

    (5 of 5)

    Sir
    Peace received in damage conditions. Please tell me process for replacement

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