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Selling AC No support in installation

Complain ID : CCN051872   37  

Complaint Complaint Date: April 11, 2021
  • State :  Tamil Nadu
  • City :  Chennai
  • Address: Mogappair West, Nolambur Next To SMF Hospitall


On 4th April, I have bough MS-Q18KNYA1 , LG 1.4 STAR SPLIT AC from Girias Nolambur Showroom ,Chennai. During sale I was told that installation would cost 1500/- all inclusive. When LG person came he quoted 5000/- which was incorrect.
1. This installation was being done in same place where my old Samsung AC was there. So NO additional drilling, NO wiring work .
2. Samsung AC utilised same 3 metre coil. The LG person said additional 4 metre is required which is wrong.
3. He also said gas top up is required. On a new AC Gas top up?
4. I had a new stand. But he insisted on his stand and charges 250/-
I reached out to Girias multiple times, even visited their showroom to assist. All they did was asked me to sit and nothing happened. 7 days have gone by my AC is still in box packed. Madhav
Complaint Against / To: Girias

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