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I purchased broadband connection

Complain ID : CCN056828   69  

Complaint Complaint Date: February 26, 2022
I take broadband connection from railware but they don't give good net service, they have very poor network connection and after every 2/3 day's they have network issue because of that I didn't get good network connectivity. I just lost my money by taking broadband connection from railware they charge me 2500 rupees for installation and on 24 02 2022 I did recharge of 650 rupees for 25mbps but the speed is very slow. they take too much amount provide very poor network and it's not only for one two day's it's always they give such bad service. In these months I changed my broadband plans from 50 Mbps to 25 Mbps but on every speed they I same speed then why they charge lot of money in these different plans?
Complaint Against / To: Railware and services provider

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.