Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Hidesign promises a lot of things but their after sale service is very poor.

Complain ID : CCN029485   31  

Complaint Complaint Date: November 14, 2017
Modified date: November 23, 2017
I'd purchased a laptop bag for my husband almost a year ago for about₹13,000. The bag looked great and I picked it up excitedly. Within a month or two the lock came off. The store where Is bought it from was shut down and whichever Hudson store we went to refused to cater us despite the bag being in the warranty period.
It was only months later that I was able to convince a store at Vasant Kunj to help us out in the matter and they fixed the problem after much coaching and pleading.
The bag is such an eye sore. It scrunches up and looks horrible. It is not value for money at all and my husband carries it only to humour me. I wish I could return it or exchange it for something better because it cost me a lot of money. Don't really know where to turn to in this regard.
Hidesign promises a lot of things while selling a product but their after sale service is very poor.
Complaint Against / To: Hidesign

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.