He did not accept the PNR no. at time of journey, Ahmedabad

Complain ID : CCN037427   20  

Complaint Complaint Date: February 14, 2019
Modified date: February 21, 2019
I have booked a tickete for my mother and at time of journey, I gave him a hand written paper with PNR no. but conductor didn't accept the PNR no.
he said that you must provide the valid ticket.
I have also talked with him and recorded the call.
name of conductor: VIMAL CHAUHAN
Bus: Dahegam to Ukai (sleeper)
Complaint Against / To: Bus conductor

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.