Have got a burnt biscuit in the pack

Complain ID : CCN062074   54  

Complaint Complaint Date: April 24, 2023
Sir,I have got a burnt biscuit in the pack of Marie gold and the biscuit is not edible now so please take some actions against this matter and if this so than I shall not take this biscuit from now onwards so you shall take some actions
Complaint Against / To: Britannia India

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.