Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Fraudulence in currency exchange

Complain ID : CCN013592   25  

Complaint Complaint Date: June 22, 2015
Modified date: June 22, 2015
I traveled via Air India flight scheduled at 6 am on 16 June 2015 from Terminal 2 of Airport, Trivandrum (E-TICKET NUMBER: 0988935344104). Between 3 am and 4 am I got a currency exchange from the firm inside the airport (I guess it is run by Thomas Cook) for Rs 15000/- . I requested Chinese Yuvan from the person in the counter. But he gave 400 TWD (Taiwan currency) along with Chinese Yuvan that I could understand only when I reached China where I converted the TWD to Yuvan. By that conversion I lost money equivalent to more than Rs 3000/-. The counter guy had not given a receipt for the exchange too. This is a serious case of cheating a customer and a human right violation. I request a serious action against the responsible guy in the exchange counter

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.