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Defect in the piece n size

Complain ID : CCN013191   14  

Complaint Complaint Date: June 17, 2015
Modified date: June 17, 2015
I have ordered a dress piece for rs1799 but sry to say it is not up to the mark, their is a defect in the piece and work pattern is different so please I want to return the piece and want the money back so that I can order later on also.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.