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Money Deducted but Craftvilla Shown as Transaction Failed

Complain ID : CCN013185   31  

Complaint Complaint Date: June 17, 2015
Modified date: June 17, 2015
Hi When I was trying to purchase saree with Craft Villa it showd me transaction failed in middle during payment process on Dt.15.06.2015 Time 3:00Pm and a the same Time my Transaction bank SMS me that payment has successfully done from your SBI Saving Account.

Kindly refer below mention details:
Purchase Worth Rs.1099/- on POS11291195 at KRIBHA HANDICRAFTS Pvt Ltd Gurgoan In txn516609151717

Please check and revert on the same.

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