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Payment in Cash

Complain ID : CCN050679   57  

Complaint Forum Complaint Date: January 23, 2021
Dear Sir

On 14th Jan 2021, I have traveled from Mumbai Airport to New Panvel from OLA service. In the middle of the way the CNG fule limit found below the critical limit so driver has asked me to give cash for refueling which i gave. Upon completion of ride OLA has adjusted whole amount through newly introduced "Post Paid Servce" & now OLA want me to pay the Post paid amount. I have requested to customer care to discuss the same with driver and confim if he has recived the amount in cash or not which they are not doing and asking me to pay the dues. I have discussed with driver and he has agreed to clarify if OLA wants but he has not recived any call from OLA. According to OLA its customer's responsibilty to retrieve it from driver. I request you to consider my request and do the needful at the earliest.
Complaint Against / To: OLA

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