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safemode not getting deactivated

Complain ID : CCN06730   33  

Company Contact Complaint Date: March 16, 2015
Modified date: March 16, 2015
I have s4 mini, bought from dubai.
RDC service centre is refused to repair it since its bought from outside INdia.

Its volume down key is not working. Mob fell and then automaticaly went into safe mode. restart, battary removal nothing was successful.

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