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For refund of the money taken by R world Management by saying free popcorn with ticket

Complain ID : CCN063765   47  

Cinema Complaint Complaint Date: August 29, 2023
  • State :  Gujarat
  • City :  Rajkot
  • Address: Building, Old Dharam Cinema, Kasturba Rd, Rajkot, Gujarat 360001
Today 29/08/2023 morning I went to watch Gujarati movie "3 Eka" at R World Rajkot at 9:45 am. At the ticket counter they said if you want a ticket you have to pay eighty rupees more because normal tickets are not available so instead of 150 rupees they give us a ticket of 230 rupees. And you will get free popcorn in it but they give it for 230 rupees ticket. An additional Rs 80 is charged for the popcorn itself. Today when I am fasting I requested him that I don't want popcorn but give me back 80 rupees. So they rejected my request and refused to give a refund saying popcorn was mandatory due to low viewership of the morning show. I also have a bill for 80 rupees for the popcorn they sent. My complaint is that if the popcorn is free then why is 80 rupees charged? The customer wants justice and extra money back.
Complaint Against / To: R world cinema management Rajkot (old dharam cinema)

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