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Amount not refunded, Booked 8 MOvie tickets for westend mall pune

Complain ID : CCN026933   50   Complaint's Reply

Cinema Complaint Complaint Date: April 12, 2017
Modified date: April 13, 2017
had Booked 8 MOvie tickets for westend mall pune. on 24th March 2017 through IMAX MObile APP. payment debited from my account but neither booked nor refund got yet.
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Regards:
Satish Sharma
9096033331
Complaint Against / To: Cinepolis Pune

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    Cinepolis

    by Cinepolis:

    (5 of 5)

    Hi Satish Sharma,

    Sorry for the inconvenience. Kindly share the following information at support@cinepolis.com so that our team can assist you

    Email ID:
    Transaction ID:
    Show Time:
    Movie Name:

    Regards,
    Team Cinepolis.

    cinepolis

    by cinepolis:

    (5 of 5)

    Hi Satish Sharma,

    We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

    Regards,
    Team Cinepolis.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.