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Complain ID : CCN055574   66  

Car Service Complaint Complaint Date: November 25, 2021
On 15th Nov morning I booked a cab to reach Mumbai Airport from Thane (distance 38 Km) to catch a flight. During booking time initially the amount was showing around Rs. 600-700 which is fair enough. But when I confirm booking the amount jumped Rs. 800-900 but no cab is available. After buffering few minutes I have received cab details and the amount reflecting that time almost Rs. 1100. As I was in hurry to catch flight so choose the option with higher price but no idea that more surprise waiting for me. After complete the journey of 45 minutes the app reflecting the final bill is Rs. 1675 and I have to pay cash to the driver.
Complaint Against / To: OLA

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