Wrong Amount Pick by OLA Driver

Complain ID : CCN054443   31  

Car Driving Complaint Complaint Date: August 27, 2021
  • State :  Haryana
  • City :  Gurgaon
  • Address: Global Height Society Tower 5 Flat 606
HI team,

I would like to inform you that , Today on morning I was booked a ride through your OLA app when ride was start complete amount showing is 629 but when i was reached my destination point driver show me in app 980rs cash, This is completely fraud done by your driver , and now I'm trying to call with driver he not responding my call.

Booking was done by my Wife mobile number which is (9999381630) And now when we call the support team the driver informs us that no cash has been collected.

I'm sharing all the screenshots with you so please check and refund my remaining amount.

I'm waiting for your reply.

Also find Booking details for your references.
Booking date : 27/08/21
Booking Mobile number : 9999381630 ( Monika sen)
Booking name : Monika Sen
Driver Name : Magruddin
Booking time : 09:02 AM
CRN : 5543346583
Car number : HR74A9770
Car : White Maruti suzuki dzire
Total Fare showing : 629
Driver collect case : 980 ( Fraud Amount collect by driver)
My mobile number : 8373922627
Complaint Against / To: OLA Cab Driver

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