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Providing Damaged Car, I made a booking of self drive car 'Honda City' online through a Company name

Complain ID : CCN032978   49  

Car Booking Complaint Complaint Date: July 31, 2018
Modified date: September 17, 2018
I made a booking of self drive car 'Honda City' online through a Company name DRIVEZY in Pune. When I reached to pIck up the car , the condition of the car was very bad, the rear view mirror and side mirror was broken , the co driver door could not be opened from outside , Front Bumper was somehow managed by nutbolts, which was very riski , it could have even come out while driving.Please listen to the conversation in video , even the executive says condition of car is not good. when i refused to take the car , they downgraded my car i20 which is hatchback and i booked a premium sedan car. taking that car could be risky for anyone
Complaint Against / To: Drivezy

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