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Complaint against UBER cab services for Fraud by Uber employees

Complain ID : CCN022740   44   Complaint's Reply

Car Booking Complaint Complaint Date: September 21, 2016
Modified date: September 26, 2016
Hi,

I have taken one car in July'16 from UBER with an agreement stating that we will have to pay Rs 800 + 20% of daily earning to them as commission. They asked to deposit Rs35000 as security however I was not able to continue with UBER so i returned them the car on 12 September 2016. Now they are not refunding my security deposit and also they are still deducting daily rental of Rs 800 from my bank account which is not authorized.

My desirable resolution would be to get my security deposit back from them and any other deduction done wrongly.

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    Sasmita

    Pattnaik by Sasmita:

    (5 of 5)

    On 18.12.2016 I had wait for UBER Auto but not get it and penlized by
    Uber and also in main road in evening , in ill health but next day
    penalized by you.

    Again on monday on 9.1.17 I had wait for Auto which was cancelled by
    driver but 30minutes I had wait, when I contact with the driver he
    told me He had cancel but I had again penilized by Uber Again.

    You say about the location in I had book regular since 2 months. Now
    driver did not found it? Another point is if trip cancel by the driver
    why customer penalized?
    You have not any easy customer care center where customer can register
    a complaint immediately.

    I refund my money with compansation for west my time. I will go for
    court of law and media.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.