Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

wrong product from a online shop

Complain ID : CCN016012   42  

BSNL Complaint Complaint Date: February 14, 2016
In november 2015,I ordred a shoe product in an online shop named SNAPDEAL and they delivered me a wrong product and I sent the refund request.According to their instruction,I sent the item via post and they also refund the courier charge of Rs 103.00
But,due to the invalid address provided by SNAPDEAL,the courier service(India post)returned the item to me.
Now,on requesting them for the refund,they are not giving any response.
HERE INCLUDED...
ORDER NO 9892103018
INVOICE NO SAFF39/15-16/142
DATE 07/11/2015
RETURN REQUEST NO 12805804

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.