Too long time taken to repair phone almost 3 months

Complain ID : CCN016937   40  

BSNL Complaint Complaint Date: April 1, 2016
Dear sir, I have purchased Q335 bolt micromax phone after using 2 months it has two problems so i deposited my phone to sonipat micromax customer care they forward my phone to company & give me time of repair the phone of max 25 days.But they take lots of time infact more than 2 months than they replac my phone after calling so many times to executive & by visiting customer care. But the phone given me exists same problem regarding voice no outgoing no incoming. So i again visit company next day & they take my phone & give time of 2 days to again repair but now again 1 week , so i want my phone back either repair or not. bad service i hav face in my life. My jobsheet no. is N030100031622598425 & my phone no is 8930323507

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